pricing

Pricing

Most services are billed hourly with the exception for Malware Removal which is so common, that I offer it with a 3 Tier Flat Rate service that is discounted from what it would be hourly. All major credit cards are accepted either online with Paypal buttons below, or over the phone.

Hourly Rate

Leeward Computer Repair PricingMisc and General OS & Software Service and Repairs

  • Windows Repair (Win95-Win10)
  • Tune-Ups and Windows Optimization
  • Device Driver installation and troubleshooting
  • Microsoft Office (Word, Excel, PowerPoint, Outlook, etc)
  • Runtimes (Flash, Shockwave, Java, Silverlight, .NET Framework)
  • Anti-virus and Anti-malware programs
  • Internet Browsers (Internet Explorer, Firefox, Chrome, Safari)
  • Media Players (iTunes, Quicktime, VLC, Windows Media Player, misc Audio & DVD Players, Codecs)
  • Printer Software Setup and Troubleshooting (USB & WiFi - all major brands)
  • Email Setup and Troubleshooting (Outlook Express, Windows Mail, Windows Live Mail, Outlook, Thunderbird)
  • Billable Hours Pro-rated in 15 Min Increments after 1st Hour (min 1 Hr)
  • Troubleshoot and Repair of many more issues not listed above, too numerous to list
  • 30 Day Warranty and No Fix - No Fee
  • Can Speak with Me via Phone During Part of Remote Service

Malware Removal - Moderate

Leeward Computer Repair PricingModerate Malware Infections (up to 2 hrs)

  • Systems with performance issues, pop-ups, hijacked browsers, and moderate amount of adware items, PUPs, and malware infections.
  • Windows Optimization
  • Update Runtimes and install Critical Windows Updates as time permits
  • 30 Day Warranty and No Fix - No Fee
  • Can Speak with Me via Phone During Part of Remote Service

Malware Removal - Severe

Leeward Computer Repair PricingSevere Malware Infections (up to 2.5 hrs)

  • Systems with performance issues, errors, pop-ups, hijacked browsers, and numerous adware items, PUPs, malware, rogue programs, and trojans
  • Windows Optimization
  • Update Runtimes and install Critical Windows Updates as time permits
  • 30 Day Warranty and No Fix - No Fee
  • Can Speak with Me via Phone During Part of Remote Service

Malware Removal - Extreme

Leeward Computer Repair PricingExtreme Malware Infections (up to 3 hrs)

  • Systems with performance issues, errors, pop-ups, hijacked browsers, and numerous adware items, PUPs, malware, rogue programs, ransomeware, trojans, and possible rootkits infections
  • Windows Optimization
  • Update Runtimes and install Critical Windows Updates as time permits
  • 30 Day Warranty and No Fix - No Fee
  • Can Speak with Me via Phone During Part of Remote Service

90 Day Unlimited Malware Removal Support (Add-on)

malware removal90 Day Unlimited Malware Removal Support

  • Elevates 30 Day Warranty which only covers defects in workmanship to 90 Days of Unlimited Malware Removal Support - even if a reinfection is your own fault!
  • This service is an add-on to other Malware Removal services listed above and not sold as a stand-alone service.
  • This 90 Days of Unlimited Malware Removal Support only applies to the same computer that current Malware Removal service is being performed on.
  • This service can only be performed on systems that are remotely accessible. If you get an infection that is so severe that it prevents remote access, you will be financially responsible for the repairs that allow remote access again, after which you can still use this service until it expires.
  • Can Speak with Me via Phone During Part of Remote Service